EAP Services

 An employee assistance program (EAP) is a work site based program designed to assist work organizations in addressing productivity issues and employees in identifying and resolving a wide variety of personal concerns, such as health, couples, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance.

 Why should an organization have an EAP?

 In the last decade there has been an enormous increase in the pace of change.  Organizations continue to face unprecedented pressures and demands from increasing competition, heavier work loads and longer hours.  It is inevitable that these pressures cause problems for the organization and for individual employees. 

 EAPs help individuals, managers and organizations:

EAPs are a proven, cost-effective solution to many of the people problems that employers face today. 

 EAP Core Technology

 The employee assistance program Core Technology represents the essential components of the employee assistance profession.  These components combine to create a unique approach to addressing work organization productivity issues and "employee client" personal concerns affecting job performance and ability to perform on the job. 

 The EAP Core Technology consists of the following:

• Consultation to work organization's leadership on improving job performance and increasing productivity;
• Confidential, timely problem identification and assessment;
• Constructive confrontation, motivation, and intervention;
• Referrals to community resources and if necessary, to appropriate treatment or counseling;
• Consultation to work organizations in managing effective relations with service provider contracts;
• Consultation to employer to encourage employee access to employee health benefits;
• Identification of the effects of EAP services on the work organization and individual job performance.

EAP Services

 EAPs provide a wide variety of services which may include:

• Management consultations;
• Manager and supervisory training;
• Workplace violence training and intervention;
• Critical Incident Stress Debriefings/Management;
• Contingency planning and response preparation;
• Assessment and referrals to community and healthcare resources;
• Drug-Free Workplace services;
• Conflict resolution;
• Disability management;
• Management reports that track workforce trends and patterns of workplace issues;
• Substance abuse professional services.